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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15542 Views
  • 51 replies
  • 65 Helpful

Apple Watch Series 7 (7 Days)

So the 45mm Starlight says dispatched within 7 days on the website. I preordered one and the Track your order thing on the EE website says 12-16 November…hardly 7 days like on the website. It’s getting ridiculous. No one at EE I’ve spoken to has a st...

E sim

Hi - I just downloaded your e sim and now I have no service at all. What a faf. So now my phone no longer works. You should warn about this risk to your customers before they download it. How do we solve this? ( it's not like I can actually phone you...

Hi

Hi , inlay my Bill on 27 october and now you take me money again... why 

Maria107 by Visitor
  • 289 Views
  • 1 replies
  • 2 Helpful

Error when viewing pack

I keep getting an error message when trying to view my current pack - this is on both the app and website. I have uninstalled and reinstalled the app, updated my phone and it still isn’t working - any ideas?  

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apalacio by Visitor
  • 636 Views
  • 4 replies
  • 1 Helpful

iPhone 13 pro max order

I ordered my iPhone 13 pro max 256gb blue, on the 8th October, and I’m still waiting, at the time it said dispatch within 7 days… it’s well past 7 days i have tracked the other on the page for tacking, it says it’s in stock but still waiting confirma...

Cancel order

Can I cancel my order please as I’m gonna swap for a different model as I require a phone asap 

Jack171 by Contributor
  • 597 Views
  • 7 replies
  • 0 Helpful

Leaving EE

Given that the app and website are broken and there seems to be little information regarding a fix, how long does it take to get phone number transferred to another network? Advice would be appreciated.

GeoAsh by Investigator
  • 350 Views
  • 1 replies
  • 1 Helpful

Sim not activated

Hello, I recently got an upgrade and got sent a new sim for my tablet. I was instructed to swap them and activate the new sim online, which I did. 40hours later and no signal still, plus the old sim doesn't work either. Please advise, as I cannot cal...