Community Activity
Re: Phone number disconnected
I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.
Almost every time I try to manage anything online I see this:
I mean does EE actively want to deter us from online management to, for instance, get an opportunity to pitch more stuff to us on the phone? Or are to conclude that at such a big tech company they have incompetent engineers/coders? Or they don’t have...
Inclusive Extra Inclusive Extra ROAM ABROAD Pass
I want to just add it and be able to use my Internet in USA
Still getting contact and bill queries for ended contact
I'm still getting contact from EE regarding a contact I ended many months ago. I've cancelled the DD and still getting letters saying I must reinstate it. Trying to find an email contact as phoning is not easy with work commitments. Obviously my a...
Keypad digits not working during phone call
I cannot select a number on my keypad when given options during a phone call so I cannot ring EE with the problem. As I can't select a number for the option I want it cuts me off. Urgent as other calls I need to make too.
Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
Obtain a copy of contract that I signed over the phone
Hi,I went through an upgrade and the EE call centre person guided me through the contract details but the one I have been placed on does not match what I agreed to. How do I find/request a copy of the call transcript and the contract that I signed di...
Apple Watch plan doesn’t work
Hi,I’ve got the Apple Watch Ultra 2 I’ve signed up in the app for the watch plan but it says it’s expired and when I click for more information it is just blank (as in the screenshot above). The watch shows there is no plan set up. I’ve tried it mor...
Roaming Issues in Malta
I have a Roaming Contract with EE for the EU. I have recently been in both Austria and Slovakia without issues. I arrived in Malta a few days ago and needed to make some urgent calls yesterday, both local and to the UK. All calls were blocked. I trie...
Smart Benefits: TNT Sports on discovery+, how to activate?
Hi,I recently changed my smart benifit from Apple One to TNT Sorts on discovery. A few days on and I still have no way of logging in/activating TNT. EE stopped my Apple One access imediately. How lond should the change take?Thanks,Matt