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Promotional item claim issue

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Mattman
Visitor

‎23-01-2020 01:13 PM

Hi

I recently upgraded to Samsung s10 plus with free samsung active watch. I have put my claim into Samsung and they have informed me they need more proof of my order. I sent them my order confirmation email. I have misplaced my packing slip that came with the handset. Could you please email me a copy of the packing slip and any invoice proving my purchase with ee.

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David
Brilliant Contributor
Brilliant Contributor

‎23-01-2020 01:15 PM - edited ‎23-01-2020 01:16 PM

Hi @Mattman 

 

Welcome to the EE Community,

 

If you contact 150 they will be able to provide you with a proof of purchase.

 

Thanks,

 

David.

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David
Brilliant Contributor
Brilliant Contributor

‎23-01-2020 01:15 PM - edited ‎23-01-2020 01:16 PM

Hi @Mattman 

 

Welcome to the EE Community,

 

If you contact 150 they will be able to provide you with a proof of purchase.

 

Thanks,

 

David.