Promotional item claim issue

[Mattman]

Hi

I recently upgraded to Samsung s10 plus with free samsung active watch. I have put my claim into Samsung and they have informed me they need more proof of my order. I sent them my order confirmation email. I have misplaced my packing slip that came with the handset. Could you please email me a copy of the packing slip and any invoice proving my purchase with ee.

[Profile closed · Accepted solution]

Hi @Mattman 

Welcome to the EE Community,

If you contact 150 they will be able to provide you with a proof of purchase.

Thanks,

David.