Tomorrow, Saturday 18 September, our Openreach Broadband customer support systems will be offline for maintenance.
This means our EE Home Broadband Care team won’t be able to advise on detailed account enquiries until our work is complete.
Our systems will be back online at 17:00 18/09/2021 and normal customer service support will resume.
We apologise in advance for any inconvenience.
During the downtime please feel welcome to post questions here in the community about your home broadband.
➠ Try the search feature – someone may already have asked your question or resolved the same issue.
If your question hasn't been asked before, you can leave a reply below with your question, or you can start a new topic here in the Broadband forum.
Our Community Stars and the EE Community Team are here to support in any way we can.
Account related enquiries may have to wait until our maintenance is complete, so that you can call us to discuss personal details.
To leave a reply or start a new topic you’ll first need to register to the EE Community.
Learn more about the EE Community.
Thank you all for your understanding.
