New pay as you go packs

[Katie_B]

We’ve launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.

Our packs last for up to 30 days and pay as you go customers benefit from:

Name	Allowance
£10 Pack	4GB data, 100 minutes, unlimited texts
£15 Pack	8GB data, unlimited mins, unlimited texts
£20 Pack	15GB data, unlimited minutes, unlimited texts
£25 Pack	30GB data, unlimited minutes, unlimited texts
£30 Pack	60GB data, unlimited minutes, unlimited texts

 

Talk focused packs

Name	Allowance
£1 Talk Pack	10MB, 100 minutes, 200 texts
£10 Talk Pack	2GB, 400 minutes, unlimited texts

 

 

Can I renew my existing pack?

You can renew your existing pack, if you’d prefer, by continuing your agreed card payments or topping up the correct amount. You can do this if you’re within your 90 day repurchase period.

If your 90 day repurchase period has ended, you’ll be able to buy one of our new packs.
You can find out more about how our pay as you go packs work on our Help pages.

[Pula]

Hi,

ive bought a sim woth the 60 gb pack bit the pack wont activate at all

im desperately trying everyday to call text or browse to start the pack but nothing happens and the credit its 30£

can someone help me 

[perryning]

 I need that too, I saw an add £34 a month unlimited data max of 12 connected items, but it is not on the website??????

[perryning]

Where is the unlimited data pack for £34? ???

or the unlimited 5-day or 7-day unlimited deals at £1 a day???

[RK12]

I’ve got a £15 pack already but it only has 500 minutes and 5gb with many data boosts how can I change my minutes to unlimited and have 8gb data with my boosts

[Leanne_T]

Hi @Pula

Thanks for coming to the community.

Can you try texting PACK30 to 150, does this activate the 60GB pack for you?

You can view full information in our What are pay as you go packs Help page.

Thanks.

Leanne.

[Leanne_T]

Hi there @CJ25

Thanks for posting.

Can you text BALANCE to 150 and let me know the reply that you get?

Speak soon 🙂

Leanne.

[Leanne_T]

Hi @RK12 @perryning 

Welcome to the community.

You can view our pay as you go packs on our What are pay as you go packs Help page, this has details on changing your pack and how to activate a new pack 🙂

Let us know if you have any questions.

Leanne.

[Deborah17]

If I change packs for a better one with more data, do I keep my free boosts? 

[CJ25]

Hi. Every time I texted BALANCE the reply was the same "your balance is 0.00".

I've ended up spending additional £10 on top up via debit card.

What is wrong with those packs? Why can't they be activated straight after activating the sim card purchased with it? 

[Kvass20]

Hi my daughter is currently in the £10 pack with 1gig of data, 250minutes and unlimited txts. She's been on this for 3 yrs so accumulated 12boosts bringing her to 6.5gig data and 300mins plus unlimited txts for her £10. What I want to know is if we change to the new £10pack of 2gig data with 400minutes and unlimited txt will she lose her 12 extra boosts or will they be added on to be 7.5g data, 450 mins and unlimited txts.