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4G not working

AaliyahMiah02
Visitor

I have unlimited data usage and today my 4g stopped working. It’s quite annoying as I use it travelling to and from work and within work aswell can someone help me find a solution??

 

2 REPLIES 2
Leanne_T
EE Community Support Team

Morning @AaliyahMiah02

 

Thanks for coming to the community. 

 

Can you make and receive calls and texts?

 

Which phone are you using? 

 

Speak soon 🙂

 

Leanne.

tmobilefan
Established Contributor
Established Contributor

hello there ,  

 

easy  step  - can you open up    "  gov.uk " or   " nhs.uk "  if  the answer  is yes 

 

the  next  step is  to call  customer  services who  should  if the they are  on there toes walk you though the  next steps 

 

 

 Good luck  ....