New pay as you go packs

[Katie_B]

We’ve launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.

Our packs last for up to 30 days and pay as you go customers benefit from:

Name	Allowance
£10 Pack	4GB data, 100 minutes, unlimited texts
£15 Pack	8GB data, unlimited mins, unlimited texts
£20 Pack	15GB data, unlimited minutes, unlimited texts
£25 Pack	30GB data, unlimited minutes, unlimited texts
£30 Pack	60GB data, unlimited minutes, unlimited texts

 

Talk focused packs

Name	Allowance
£1 Talk Pack	10MB, 100 minutes, 200 texts
£10 Talk Pack	2GB, 400 minutes, unlimited texts

 

 

Can I renew my existing pack?

You can renew your existing pack, if you’d prefer, by continuing your agreed card payments or topping up the correct amount. You can do this if you’re within your 90 day repurchase period.

If your 90 day repurchase period has ended, you’ll be able to buy one of our new packs.
You can find out more about how our pay as you go packs work on our Help pages.

[LoGro]

I would buy the £34 Unlimited data SIM Plan for my iPad. But What SIM card to I get? Or do they just switch the Unlimited Plan to my old number? This is not clear for me.

[LoGro]

Thanks Katie

Yes, I would like to proceed. My phone number is ***********. And, as no
surprise I'm home all day! 😁

Lori

[Katie_B]

Hi @LoGro. 

Please reply in private message so personal information is not on the forum. 

Katie 🙂

[ElvishQueen16]

Now didn't work neither did texting help or all packs. I've topped up. EE aren't answering either. 

[maclennan1]

These packs are just what I am looking for, however I already have PAYG SIM,think it's an essentials pack,which I use for data, which does not offer such good data allowance for price....how can I change without ordering new SIM etc...I just want to keep my own number???

Thanks.

[Katie_B]

Good Afternoon @maclennan1. 

Welcome to the EE Community. 

Are you able to view these packs when logging in to your My EE online?

Katie 🙂

[maclennan1]

Thanks for your quick reply.

No, when I log into my ee to buy data, it's still the original prices i.e 20GB for 25£

On flex you can get 30GB for 25£.  Or even better..60GB for 30£

As previously said, I am quite happy with my original SIM,as my modem is all set up with it.but would like better value

Thanks.

[LoGro]

Thank you so much all for your help! I was forwarded to the Sales team and
I'm now the proud owner of an unlimited contract. Thanks! Super service in
troubled times....

[Katie_B]

That's great to hear @LoGro . 

Thanks for letting us know. 

Take care, 

Katie 🙂

[maclennan1]

Unfortunately, I am still wondering why I can't receive the same amounts of data,as flexible members can,does it mean I have to get new SIM card??