Community Activity

mis-sold TV package

I decided to upgrade to fibre when it arrived in around March this year. Was clearly told on the call that my package would be the same for TV if I moved this to EE too at the same time.It then turns out that I was mis-sold the TV package as I have l...

Mobile Broadband Service. No internet

There has been a service issue in the area for 4 days now and we have not had any mobile broadband service. The light flashes red on the router and gives us absolutely no service.Is this normal for EE, has anybody else experienced this? I would have ...

Terrible app / website

Please fix the issues with your app and website.  I cannot see my products, link any new ones, see my bill or make a payment.   For a small business just moved to your service this is not acceptable. 

GregD1 by Explorer
  • 14 Views
  • 2 replies
  • 0 Helpful

EETV apps freezing

Various apps, such as GB News, ITVX, Channel 5 all randomly freeze.Think the EETV box shows apps via YouView.i’ve rebooted TV box, router and all software and apps are up to date.I’m on fibre 900 with EE routeranyone had the same issue and resolved?c...

PolyAnn by Valued Contributor
  • 2672 Views
  • 41 replies
  • 8 Helpful

Final bill

I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.    

Meibion1 by Contributor
  • 48 Views
  • 7 replies
  • 0 Helpful

New to EE

Hi guysjust moved to EE tv from virgin tv and so far I’m not impressed. TV box is over complicated. How did any else find changing over and how you finding it now????