Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2964 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16146 Views
  • 51 replies
  • 65 Helpful

Data tethering on unlimited plan

Hi, I have no Internet in my house for two weeks and wanted to use my ee hotspot data to watch TV on my laptop. This worked for one day but then told me I had reached my limit at 12gb. Do I need to buy more hotspot data? I'm on an unlimited plan.. Th...

Highway13 by Investigator
  • 955 Views
  • 5 replies
  • 3 Helpful

4G very slow download fast upload.

Been on a EE unlimited data sim for over a year now now issues its been fantastic and has given me speeds not possible in my location otherwise. But recently over the past 4 days or so I have been getting very slow download speeds and very high laten...

gsc89 by Investigator
  • 1294 Views
  • 4 replies
  • 0 Helpful

Resolved! Apps not opening

My Barclays banking app and a radio app, LBC, load up but instantly close. Have reinstalled both, restarted the Smasung galaxy S20 fe and tried forcing them both to stop in app settings. Think it's a handset issue...do you have any suggestions??

AJacks by Visitor
  • 1346 Views
  • 1 replies
  • 2 Helpful

Re: Phone won’t connect

Each month I pay £10 for £10 everything which includes Wifi Internet access. I topped up on the 22nd March at 22.21. However, my balance shows £10.09 but its not allowing me access to the Wifi Internet, instead its saying that I have to top up anothe...

Phone won’t connect

I have a iPhone se, it won’t connect to the wifi and it has 3 bars and is saying 4g but isn’t properly connecting to my mobile data. Have tried everything

Dp01 by Investigator
  • 1404 Views
  • 10 replies
  • 0 Helpful

DSN Server

My 4G mini router , has problems connecting and I'm told the DSN router is not responding , what should I do ? Thanks 

MikeW53 by Explorer
  • 1196 Views
  • 4 replies
  • 2 Helpful

Mobile network not working

'Your iPhone cannot make and receive calls or access mobile data until it has been updated' - tried resetting network settings, airplane mode, sim card out and in etc, none have worked. Help please

Deregistered SIM

Hi all,  I hope someone can help with this query! I have multiple EE simcards that have got credit on, but have been 'deregistered' as I haven't used them in ages.  I saw in another post that when a SIM is deregistered due to inactivity you have to o...

Phone

I phone 11 or 12

Amidee12 by Visitor
  • 534 Views
  • 2 replies
  • 0 Helpful

Fingerprint reader is having difficulty

My 'moto g8 Plus' is suddenly having difficulty recognising my finger print, it's a bit hit and miss, mostly miss. I do not think my fingerprint is the problem, as other devices do recognise the fingerprint on the same finger. Suggestions please, tha...

Hannes by Explorer
  • 761 Views
  • 3 replies
  • 0 Helpful