Internet connection

AS971
Visitor

‎02-09-2021 04:11 PM

I just arrived in the uk and purchased a pay as you go sim card.

My phone works fine when i'm connected to wifi, but when i go outside or turn wifi off, i get notifications saying "could not activate mobile data" or "no internet connection"

What can i do to fix this problem?

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎02-09-2021 04:17 PM

@AS971 : Where did you buy this SIM & how much did you pay for it? If you paid only a nominal amount, like 99p, have you since topped it up?

 

What does texting AL to 150 from it fully report verbatim (it is free)?

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