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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! Reverting to a legacy/old pack

I purchased a SIM card a few years ago and paid £10 for 2GB, unlimited texts and 100 min calls, however a few days ago I changed the pack to a £5 one, but the new one doesn't have the boosts every 3 months forever. I would like to go back to the orig...

Seth3 by Explorer
  • 1263 Views
  • 3 replies
  • 2 Helpful

Re: What is pay as you go and flex hibernation, and how do I stop it?

thanks, just found I silently lost a number I had for 20yrs.it was used as a secondary line on my iPhone for inbound calls and emergencies. "If you’ve had no chargeable activity on your account for 60 days, we’ll send you a text to make sure you’re s...

kamranr by Investigator
  • 540 Views
  • 4 replies
  • 0 Helpful

Resolved! Galaxy tab 7 fe free ear buds link

Hi, I was told when I ordered that I would be able to get the ear buds despite the tablet arriving after the end date as the tablet was out of stock. Can someone please tell me how I go about that now the tablet has arrived?

Resolved! Can’t view shop while logged in

I’m looking to get an additional line for a tablet but every time I try to go on to the tablet section of the shop menu while I’m logged in I get redirected to the upgrade page! Please help!

Resolved! Final Bill

Hi, i overpaid on my final bill so i am just a refund, how will this be paid to me? thanks 

sazb by Explorer
  • 1081 Views
  • 2 replies
  • 1 Helpful

Bt Sport Large Screen add on price.

Hello, I am getting conflicting information from EE tech support about the price of BT Sport large screen add on.  I decided to use my smart benefit to get BT Sport and then received a text saying the large screen add on is £5 p/m. I couldn't add thi...

Samhain by Investigator
  • 2191 Views
  • 6 replies
  • 0 Helpful

Tracking

Hi, I have a confirmation email but no tracking number to check the status of the order. It is a 128g Samsung s21. I was told on Sunday 29/08/21 that it was in stock and will be delivered on the Tuesday. Its now Thursday and I've had nothing. Need to...

Resolved! I wish to cancel my broadband

Hello Everyone! I wish to cancel my broadband.I try to call customer service but it is not available.Why can't I cancel online?