Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Upgrade

Hi , I place an order for an upgrade on Tuesday 31st , I have tried the tracking app and it’s still showing waiting on confirmation, please can you tell me how long delivery takes as when I placed the order it did say the phone would be dispatched wi...

Resolved! Apple watch paired plan on different account

Hi. Im looking to buy a new apple watch series 6 on ee but my phone contract is payed by someone else on their account. I want to get the apple watch on my own account. Can i still get a paired plan even if both devices are on separate accounts? 

Llifon24 by Visitor
  • 1349 Views
  • 1 replies
  • 1 Helpful

Samsung trade in offer

Does anyone know when the Samsung trade-in deal for the Z Flip 3 will end? As my upgrade isn't due till January and my early upgrade is still pretty expensive, however, I don't want to miss the trade-in deal.

EE APP IS PATHETIC

Why is it I cannot log in to my app on my i phone yet on my samsung I can, I want it on both phones, but pathetic ee locked me out every time for 15minutes coz they are pathetic.... I keep changing my password hoping i can log in to app but doesn't r...

How to change subnet on 4GEE home router 192.168.8.1

Hi everyone, I just got my router this morning but unable to find anywhere on the UI option to change the DHCP settings - apart from changing main subnet from 8 to 0, I need to assign static IP addresses to my servers and other devices at home.Curren...

Barykada by Explorer
  • 1385 Views
  • 3 replies
  • 0 Helpful

Upgrade

Hi I'm trying to upgrade but every time I click on my choice of phone to find out more it takes me to a page that says "Sorry! There was a problem while trying to display the page"

cmld13 by Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful

Resolved! 500MB Data Add On

I’m on pay as you go and use very little data, so the 500mb 30 day add on was perfect for me. However, now I’m only offered 2, 5 and 10gb options. Has the 500mb option been discontinued?

andy778 by Explorer
  • 1442 Views
  • 3 replies
  • 2 Helpful

security key doesn't work on 4GEE wifi 0560

WIFI security key doesn't work, just keeps saying unable to connect? the WIFI key is on the inside of the back cover (insure-vigour-0565).  what can I do to resolve this issue?

Androo by Investigator
  • 950 Views
  • 5 replies
  • 2 Helpful

Re: Upgrade

How did you resolve this? I'm having same issue. Can't check prices as says no suitable plans availiblr and is a nightmare for comparing phones and packages. 

Scottius by Explorer
  • 420 Views
  • 1 replies
  • 0 Helpful

Friends and family

I have received a friends and family code from a family member but when I go to use it online whatever deal I try to use it on it says it is not eligible for that deal and I haven’t tried on multiple different deals and it’s the same message that com...

Fayyazp12 by Investigator
  • 4299 Views
  • 26 replies
  • 1 Helpful