Upgrade

Mally2911
Visitor

Hi , I place an order for an upgrade on Tuesday 31st , I have tried the tracking app and it’s still showing waiting on confirmation, please can you tell me how long delivery takes as when I placed the order it did say the phone would be dispatched within 24 hrs

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Mally2911  I highly recommend you call customer services about this as waiting for confirmation usually means they want to speak with you before the order will go through. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.