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02-09-2021 09:25 AM
I’m on pay as you go and use very little data, so the 500mb 30 day add on was perfect for me. However, now I’m only offered 2, 5 and 10gb options. Has the 500mb option been discontinued?
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02-09-2021 01:37 PM
Thanks @andy778.
I'd recommend getting in touch with our Customer Care team about this.
They will be able to access your account and see what add-ons are available for you. They will also be able to see if this one is still on your account.
Jon
02-09-2021 12:16 PM
Hi @andy778.
Welcome to the community.
When did you last use this pack?
You can see our current range of pay as you go offers in our Pay As You Go Help Page.
Jon
02-09-2021 12:22 PM
Hi Jon,
I last purchased the add-on on the 3rd of July.
Thanks,
Andy
02-09-2021 01:37 PM
Thanks @andy778.
I'd recommend getting in touch with our Customer Care team about this.
They will be able to access your account and see what add-ons are available for you. They will also be able to see if this one is still on your account.
Jon