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I have not received order confirmation email of new iPhone pre-order.

melinajohal
Visitor

‎01-10-2021 05:25 PM

I went into store to pre-order the iPhone 13 Pro Max on 22.09.2021. At the same time, we also ordered the same phone for my husband. I have received confirmation for his phone but unfortunately, I have not received my order confirmation. Can you provide this to me please?

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1 REPLY 1
Leanne_T
EE Community Support Team

‎02-10-2021 07:28 AM

Hi @melinajohal

 

Thanks for coming to the community. 

 

Sorry, we have no account access on the community, if you give us a call on 150 the team will see what they can do to help.

 

The store will contact you as soon as your phone is ready to collect. 

 

Leanne.

 

 

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