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Community Activity
Interpreting BSSIDs on the Smart Hub Pro and Smart WiFi Pro
While troubleshooting connectivity issues on my laptop, I used... nmcli device wifi list ...to understand what access points were being made available and which one I was connected to.I was surprised to see 16 BSSIDs, some with no discoverable SSID:B...
404 error. Paid £30. No email confirmation
I just paid an upfront fee for a new Samsung. Got an 404 error and no email confirmation.Please help asap. Have contacted support but still no response.
Lost inclusive roaming in Australia
I used to have included minutes and data from Australia but got a text from EE to say that had been removed? Checking my extras I now only have roaming in EU included. I'd like to add Row 1 so I can have Australia again but it doesn't give me the op...
Resolved! Discovery+ activation
I’ve tried for ages to activate my discovery plus but all I ever get is we are having technical issues. I’ve tried different days and times, I had the same problem on my last contract too … it’s never worked in years of me trying. How do I get around...
Highly unstable Wifi
My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...
No incoming our outgoing calls in Portugal
Good afternoon for 10 days I have been unable to make or receive calls. My contract has roaming on it. You keep asking me to call you or you call me but I do not have access to another phone. Can someone please try and fix this problem I have urge...
Contract
I just ordered. Contract and paid 30 upfront and the money was taken out my account but theres no email or evidence of it being confirmed??
Calls keep dropping since power outage
Hi,I am on an EE contract and live in Portugal. Since the power outage I have been unable to make calls. On attempt, the calls keep dropping. I am fully aware WhatsApp calls are still going through but I want to call landlines.I have tried removing s...
phone Color mistake
went to get my daughter a phone on flex pay it was the 16e had to take it back as she wasn’t satisfied I went back to change it and luckily got the 15 plus in black she likes the phone but would like it in pink would it be possible to just change the...
Cannot access my online account/app
Hi all,I’m new to the forum.For the last three or four months I have been unable to view my account online or use the EE app, and becoming more than frustrated now with the lack of help from EE.When I try to login I get an error saying something went...
