Can’t add data

[Calbligo29]

I’ve topped up £10 but can’t add data I’ve texted 500MB for £5 worth but no reply I’ve searched through the app and still can’t add it I pay £10 per month which is pay as you go (it’s my sons phone) can anyone help?

[Leanne_T]

Hi @Calbligo29

Thanks for coming to the community. 

Can you text BALANCE to 150 and let me know the reply? 

Thanks 🙂

Leanne.