Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Payed off phone early still entitled to warranty

Go to solution
Profile closed
Not applicable

‎02-10-2021 03:03 AM

I payed off my contract in full earlier in the year. I am assuming that still entitles me to the warranty that came with the phone contact I payed off. What team would I called get my phone repaired on warranty for an old payed off account?

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
XRaySpeX
Grand Master
Grand Master

‎02-10-2021 04:04 AM

The warranty is provided by the manufacturer. You would need to get in touch with the manufacturer. Look on their website. They usually have a form or webchat to deal with warranty queries. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

0 Helpful
1 REPLY 1
Go to solution
XRaySpeX
Grand Master
Grand Master

‎02-10-2021 04:04 AM

The warranty is provided by the manufacturer. You would need to get in touch with the manufacturer. Look on their website. They usually have a form or webchat to deal with warranty queries. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful