I have not received order confirmation email of new iPhone pre-order.

[melinajohal]

I went into store to pre-order the iPhone 13 Pro Max on 22.09.2021. At the same time, we also ordered the same phone for my husband. I have received confirmation for his phone but unfortunately, I have not received my order confirmation. Can you provide this to me please?

[Leanne_T]

Hi @melinajohal

Thanks for coming to the community. 

Sorry, we have no account access on the community, if you give us a call on 150 the team will see what they can do to help.

The store will contact you as soon as your phone is ready to collect. 

Leanne.