I have been waiting for 4 weeks for an order

[Ivan83]

I ordered a new phone for myself.I placed the order on October 3rd.After 3 weeks, I received an email saying that my order was accepted.I kept the order number on the website , she showed me that the delivery would be within 24 hours.It took 96 hours and my order was never sent.

[Cameron34444444]

I don’t have a phone because I’m waiting on it 

[Ivan83]

128gb

[Leanne_T]

Thanks @Ivan28

This model is currently showing, 'available to order, expect despatch in more than 28 days' 

We allocate stock on a first come, first served basis. And we update our order tracker as soon as deliveries arrive, so you can see the latest information we have.

You will receive a text from DPD, by 8pm the day before your delivery, to confirm that it's on its way.

Leanne.

[Leanne_T]

Hi @Cameron34444444 

You can download the DPD app using the contact details provided and this will show any scheduled deliveries for your address. 

Leanne.