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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15503 Views
  • 51 replies
  • 65 Helpful

Resolved! I have been waiting for 4 weeks for an order

I ordered a new phone for myself.I placed the order on October 3rd.After 3 weeks, I received an email saying that my order was accepted.I kept the order number on the website , she showed me that the delivery would be within 24 hours.It took 96 hours...

Ivan83 by Investigator
  • 1826 Views
  • 13 replies
  • 4 Helpful

Z Fold 3

I received a notification on the Track My Order stating that dispatch of my Fold 3 would be usually 24 hours, however it has been 3 days almost 4 since that update. Wondering if anyone can help or if someone has/is experiencing the same problem that ...

Mcneillb7 by Investigator
  • 431 Views
  • 5 replies
  • 0 Helpful

Re: ee perks account deactivated

Hello mine still isn’t working. Ive got the same error message as the rest. Does mine need resetting? thanks  

Zee10 by Investigator
  • 5547 Views
  • 10 replies
  • 1 Helpful

Broadband Connectivity

Good morning community. I'm just wondering if anyone is having issues connecting non-EE devices to their Home Hub? The last few days there has been a problem connecting my partner's phone (3 Mobile) and the XBox yet my phone connects just fine. The W...

Apple ipad pro 2021

Hi, i ordered the apple Ipad 2021 on the 22nd of October. I have tracked my order everyday but it just says 'your back order is confirmed'. I guess this is due to having no stock? Does anybody know roughly how long I will be waiting?  Thank you!! 

L99BMP by Visitor
  • 306 Views
  • 1 replies
  • 0 Helpful

PS5 order

Today i made a PS5 order as i had registered to order. The payment is showing on pending transactions on my account but i have had no email confirmation. Can you confirm if you have the order

Transferring/ Porting number

Hi all,  Been a few years since I’ve done this as I was with o2 for about 8 years, I’ve just switched across to EE. I gave them my pac code while completing the online checkout for my new sim and they also acknowledged it over the phone saying they w...

Conor988 by Visitor
  • 353 Views
  • 1 replies
  • 0 Helpful

iPhone 13 Pro 128 Graphite

Hi. My order xkoXXXXXXXXXX has not yet been sent. Why? Why so long? I have already ordered the case and screen protector from amamazon. Now I have the case and the screen protector but mon I have the phone. Why? [Mod Edit: Please don't post order num...

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glpkm by Contributor
  • 496 Views
  • 8 replies
  • 0 Helpful

iPhone 13

Due an upgrade at the end of this month so ordered the iphone 13 on 7th October. Said it should be dispatched within 21 days but still not heard anything? Not a pro! I know there is a big delay on those or something.