Where has my itemised billing gone

[Shunty]

I pay 2.50 for my itemised billing and it has disappeared off my account? What is going on? As has my add-ons

[Leanne_T]

Hi @Shunty

Welcome to the community. 

If you are using the app, is this the same in your My EE account online? 

Does your bill still show as itemised?

Which add-on's are missing? 

Thanks 🙂

Leanne.

[Shunty]

I am unable to access the app as keep getting error message and my itemised bill that I pay for each month no longer shows up. It was fine until 3 days ago

[Shunty]

I can access my account online but still my itemised billing does not show 

[Leanne_T]

Thanks @Shunty

In this case, please give us a call on 150 and our Tech Gurus will get this looked into further for you. 

Leanne.