When I try and set up a recurring payment option on my PAYG account, my account does not show the recurring payment option on my account. I can do a one off top up, but not set up the recurring payment option as it does not show as an option. Has anybody else had the same problem? I would be grateful for any advice. Thanks.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Perhaps the reoccurring payments are only for the newer released packs, and not for the historical/legacy packs?
Instead of through the EE website customer portal. If you have the MyEE app, you could try setting a reoccurring pack that way? There might be a button within the top-up/payment dashboard.
As you can see my SIM is on an old pack & it still offers me card payments. When you click on that it says if you pay for your packs with recurring card payments you'll get 10% off.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
