How do i change the name on my bills?
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23-01-2020 04:48 PM
I have reently changed my name by deedpoll but can't see any information on how to actually update this on my bills or who to send a copy of the document to to get this done?

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23-01-2020 04:56 PM
Welcome to the EE Community,
If you pop into a EE store with photographic ID and proof that you have changed your name they will be able to sort it out for you.
Thanks,
David.
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01-04-2020 05:37 PM
Is it possible to do this online on the ee website?
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01-04-2020 05:57 PM
Good Evening @Ragnar669.
If you’ve changed your name through marriage, divorce or deed poll, you will need to mail us with a copy of one of these documents:
- Your marriage or civil partnership certificate.
- Your passport and a recent utility bill.
- Your deed poll.
- Your decree absolute
Or visit your local EE Store, please be aware our stores are currently closed.
You can find full information regarding changing your name HERE.
Thanks,
Katie 🙂
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25-06-2020 11:47 AM
On the information that it takes you to when clicking 'HERE' it says you can email a copy of these documents but an email address is not provided, where can I find this email address?
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25-06-2020 01:11 PM
Hi @emmahnash,
Welcome to the EE Community. 🙂
Sorry, you can only provide your documents by post or by dropping in to your local EE Store.
Thanks
James
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20-08-2021 11:18 AM
What is the postal address?
Thanks
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20-08-2021 01:23 PM
Hi @6cjw
It's EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN.
Thanks
Chris
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07-10-2021 10:01 PM
Greetings,
I tried doing it in a store (EE Worthing) but they asked me to call the support team to change it.
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07-10-2021 10:41 PM
Are you trying to change it into another persons name, or are you just wanting to update your name following a name change?
