The EE Community

Ee prices ridiculous high

Hi, I've been with ee then orange since 2008, but now, and in recent years the prices are nearly double of o2, etc, iam on a £35 contract,  and after speaking to the ee team all there can offer me is a lesser phone than I have, the a series for that ...

Add to basket is broken

The website is built using nextjs and the promise is broken here -717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113 Uncaught (in promise) ApolloErrorat new t (717.4bf20aa58dd9cdbf-4bf20aa58dd9cdbf-fed.js:113:19262)at 717.4bf20aa58dd9cdbf-4bf20aa58dd9c...

How do I cancel my broadband contract?

Hello - I've tried calling, waiting or reading articles as to how cancel my contract. Can someone please help me? I've moved countries and I just want to pay any remaining amount and be done. 

Wifi plus flashing orange

I have connected a new router but when trying to connect the wifi plus it just flashes orange but does nothing else. Please help.

EE Webpage will not load / pair broadband account

Problems trying to pair my account with the broadband account and it loading it on the website.  Just keeps constantly refreshing.  Has to be one of the worst websites I have used in recent memory.

Switched tariff but no service

Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...

Help

How do I get live chat support 

Help - in USA - have bought data bundle through EE but cannot make calls or send

Trying to cancel my watch contract that expired in Jan 2025

Have been trying to leave via manage products, I select I do not want to keep current number on the watch plan. It then sends a verification one time pin to the number associated with the watch, which I have never used on a mobile. I cannot receive t...

Why is ee website so crap

Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it