Order awaiting confirmation

[Chloebo26]

Good Morning, 

I ordered an Apple iPad Pro 12.9 online through MY EE app. I had a call after as I have 2 accounts one is for my friend and I have the other. She is having the iPad so I requested it be sent to her address. Anyways After the order the fraud team called me just to check I knew about it and its being sent to another address. This was last Thursday. I received the xko********** number however every time I look on the order tracker it just says Order awaiting confirmation. Please let me know thanks

Rose. 

[Chris_B]

@Chloebo26   If this is for the 2021 iPad Pro It’s not released until may 21. You have an order number so if you want to check anything just call customer service and give the XKO number. 

[Chloebo26]

Hi no it’s the 2020 iPad 

[Leanne_T]

Hi @Chloebo26

Thanks for coming to the community. 

Which colour and size did you order?

Thanks 🙂

Leanne.

[Chloebo26]

Hi Leanne,

It was 128gb space grey 12.9 inch

Sent from my iPhone

[Leanne_T]

Hi @Chloebo26

Thanks for coming back to me. 

I've sent you a private message on here for some extra details 🙂

Leanne.