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03-09-2018 11:51 AM
Ordered an upgrade from EE online and got an email confirmation. States delivery will be by tech company 'Enjoy'. Expecting today and yet Enjoy can't find my details.
EE staff have apologised as this is new to them and Enjoy has told me it is a new venture. Bound to be a few teething problems!
Currently on phone to EE who have thus far been very helpful trying to figure out what is going on (they are on phone to Enjoy as I type). Fingers crossed...
10-06-2021 07:49 PM
Enjoy are terrible I’m on my second reschedule day for my phone to be delivered and receive a message to reschedule again, on the phone to enjoy for 20 minutes and still on hold. EE CHANGE YOUR DELIVERY COMPANY.
11-06-2021 07:57 AM
Hi @Jbacon24
Welcome to the community. I hope you're well and having a nice Friday.
Were you able to get in touch with Enjoy to have this looked into?
Thanks
Chris
11-06-2021 08:01 AM
11-06-2021 08:06 AM
11-06-2021 08:08 AM
11-06-2021 08:17 AM
@Jbacon24 I'm sorry this has happened.
If you contact our customer care team they will do everything they can to help you with this.
Thanks
Chris