For up-to-date information and comments, search the EE Community or start a new topic. |
24-09-2020 03:40 PM
Hi just upgraded to a iPhone 11 with 128 gigs and unlimited data but when I got the confirmation email it said I’m getting a 64 gig one with a 100 gigs of data. Just wondering why this is because I did not order that and I want what I ordered. From a very unhappy customer
24-09-2020 06:01 PM
@Lawrence6 You’ll need to speak with customer services about this.
24-09-2020 06:28 PM
Hi @Lawrence6,
Welcome to the community 🙂
I'm sorry you have received the wrong confirmation for your online order.
As @Chris_B has suggested, If you give our customer care team a call, they will be able to access your account and check the order and amend if needed.
Alex 🙂