Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2977 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16198 Views
  • 51 replies
  • 65 Helpful

Apple Music

Not received text on activating smart benefit, is there any other way to activate?

Kingy1611 by Investigator
  • 692 Views
  • 3 replies
  • 1 Helpful

Has my phone been cloned?

I recieved a call today from someone saying that they had a missed call from me, but I hadn’t called the, (my call long on the phone confirms this). I said that I hadn’t called him and he sent me a screen grab showing three missed calls from my numbe...

Giving me the Wrong order

Hi just upgraded to a iPhone 11 with 128 gigs and unlimited data but when I got the confirmation email it said I’m getting a 64 gig one with a 100 gigs of data. Just wondering why this is because I did not order that and I want what I ordered.    Fro...

ORDER HAS BEEN WITH DPD SINCE 19/09/2020

Good afternoon, I ordered an accessory on Friday which was despatched same day. DPD have my parcel but everyday it says its being delivered the next. I spoke to DPD on live chat Tuesday and was assured it would be delivered Wednesday - I checked trac...

Resolved! Smart number technology - galaxy watch

Hi there,I have a OnePlus 7 Pro but I'm interested in purchasing a Samsung Galaxy Watch 3 LTE version. I noticed EE offer 'Smart Number Technology' for iOS devices where you can use your number on multiple devices. Does this work with Android? Like, ...

Hayden_ by Investigator
  • 4040 Views
  • 5 replies
  • 2 Helpful

Placed order

Placed an order for an Apple se series watch last Saturday dispatch was supposed to be within 7 and still nothing no phone number to call or anything come on guys you can do better than that 

Marty91 by Visitor
  • 499 Views
  • 1 replies
  • 1 Helpful

Re: My EE - let us know what needs to be fixed

Hi my phone for the last week has recently had the touch screen bug when it’s not damaged or anything. It’s physically impossible to work, I’m having to type this on another device. What should i do?

RB12 by Visitor
  • 877 Views
  • 1 replies
  • 0 Helpful

Problem Calling an unblocked number

Hiive recently unblocked a number and have tried to call and text it. They can call me no problem but I can’t call them. It goes straight to answer phone. If I send a text it doesn’t get received.i can send a WhatsApp message but can’t use video call...

Jonesy_f by Visitor
  • 535 Views
  • 1 replies
  • 0 Helpful

Resolved! I bought the Samsung Galaxy A20e and a £20 top-up.

I've put the sim card in the phone and set it up, also I've called 150 and added my top-up card. I still have £0.00 in my balance, how do I get my top up that I paid for? I'm confused, thanks!

J_Allport by Investigator
  • 1948 Views
  • 5 replies
  • 2 Helpful

Prompted to make a new community username when you already have one?

If you have been prompted to create a new EE Community username when you are signing in, but you already have one, here are the steps to take to get the issue fixed.     Create your new usernameLet us know in the replies to this post, please include...

Sorcha by Former EE Community Manager
  • 7331 Views
  • 40 replies
  • 21 Helpful