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Resolved! Can't make any outgoing tel calls but recieving txts
Hello, Can't make any calls but incoming texts are successful.*Network set to auto and same issue as before with no ring. EE was not down according to down detector.* Android 15 OS Samsung A26 * Direct debit not showing - this could be why !* Notific...
Resolved! Serios Link - Not Working
Hi All, i have had BT / EE TV for a few years now and have not had any problems with recording series links until the most recent update on the TV box pro which changed the whole interface.I watch F1 and for the last 3-4 yeats I have had every pract...
Openreach fiber checker wrong
I've been trying to get full fiber for over a year and on the fiber checker it shows not available I live in a block of six flats and two of my neighbors have full fiber and all I get from openreach they need landlord permission can anyone help me wi...
Full Fibre - 900mbps - Smart Hub Pro - PS5 performance
Hi,Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get a decent spe...
Flashing orange light no internet
Have had 1 engineer appointment so far on 2nd July for a home visit after losing internet on 26th June.Was told after the visit, the issue is outside the property. Though im still abit worried its about 60% likely. Just wish I knew more about the is...
I can't authenticate via mobile as no sim active
New ohine and sim being delivered tomorrow but need 4 digit dpd pin to accept. Ee have disconnected my current sim so I have not received a pin from dpd and can't access on app because I can't authenticate via mobile as no sim active. Please help
Data services degraded for almost a week
My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...
Resolved! How to contact EE via email
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
Resolved! XKO number
Any help would be much appreciated. the “xko” order number I have been issued isn’t working. It keeps saying that it’s “timed out”, yet I’ve not used it. I cancelled my previous contract with o2 so dpd can’t contact me with a tracking number either. ...
Resolved! Unhappy Bunny
Hi everyone,Was having a few problems with my mobile broadband. Went near enough 2 weeks without. Contacted EE, equipment was collected for repair. When speaking to advisor was told credit will be added as I didn’t have service. Equipment sent back a...
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Win £1000 off your EE bill with Samsung
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Do you or someone you know use a telecare alarm?
If you or one of your loved ones are one of the 2 million users of telecare alarms across the UK, it's important you get in touch with your provider to ensure the telecare service will continue to wo...
