The EE Community

URGENT!!! Complaint: EE Misinformation Leading to Overbilling

Dear EE Team, I am writing to formally escalate my complaint, which I have already submitted 3 times via complaints section with no response. This matter is extremely frustrating and unacceptable. On 28th February 2025, before leaving the UK, I spoke...

Can i use a second super-compact 4G WiFi as a booster in my home?

I have mobile broadband with a super-compact 4G WiFi thing (this one https://ee.co.uk/broadband/pay-monthly-mobile-broadband-gallery/4g-wifi-details)For (long, boring) reasons, I have ended up with two of them. Can I use the second one as a booster? ...

Can someone from ee call me please

Where is my TV

I ordered a TV on Saturday 24th, received a confirmation, received a dispatch note on Monday 26th stating delivery in next 48 hours.3 days later, nothing, no TV or emails or anything?

Can I Open The Box??

My new EE router has arrived but install is not till next week when an Openreach Engineer is coming.Can I open the box and have a play with the router os is this a No-No??

How can I access my old bill(last month)

I need to access my old bill. How can I access last month bill. EE app is not user friendly in this issue

EE App Not Working on Iphone

I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...

Hi did you get this sorted as im having the same problem

Pay as u go sim

hi I lost my phone and have orderd a new sim online several times sim dosnt arrive, I really need that number and sim to access my iCloud, am registered with ee