cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Disgusting Price Increase!

Cookyweb
Established Contributor
Established Contributor

I've just had the email that you are now cashing in on the cost of living crisis by smashing a massive 14.4 % increase on my bill.

Its absolutely disgusting, at a time when people are struggling to eat and heat their homes you decide to hit us with that ridiculous increase, not just a few % you up it by 14.4%

Its sick and I'll never be using EE again when this contract ends, I'll also be going out of my way to warn other people from using you, there's absolutely no justification in a hike like that, its pure greed and you should be ashamed.

You're a disgrace!

585 REPLIES 585

Thanks Ian.

 

I don’t doubt they’re all a bunch of bottom feeding rats, but I’m sure there’s a practical compromise along the way with one of the alternatives.

Held a meeting at work today and proposed a move from EE company phones onto a BYOD to our sales team. I’ve suggested payments to staff for using their own phones which would not only help staff, but save us money as part of our efficiencies. Our EE corporate accounts is worth a good chunk of cash each year and taking it away from them to give to staff and our own customers would be a bit of a cherry on this particular cake. Almost ironic…

Turns out our leased broadband lines are bloody BT too, so that’s another one to get out. Actually looking at alternatives including Starlink for some of those. 

I know 10-20k a year isn’t going to blip on their grossly inflated profits, but it would be nice to think enough people are angry enough to collectively wipe out their ill gotten gains. 

 

Shocking that you're defending this in this economy.

CraigG70
Established Contributor
Established Contributor

A few defenders of this disgusting company are in this thread, including the usual suspects.

Just been cut-off 5 times in a row, over a 10-minute period, just wouldn't connect. When it did, I had 40Mbit down, 9 Mbit upload, pretty crap considering I am paying for upto 80Mbit.

And as I type this, it's off again, so have to sit here waiting for the connection to come back online.

Aaannnmd were back.

Downstream sync speed: 59.93Mbps
Upstream sync speed: 20.00Mbps

Better, but still nowhere near my first few months with EE.

The important thing to do is to remember how they treated you, and vote your wallet accordingly as son as you are out of contract. I notice from the people I know who are on monthly PAYG (and hence can move to another supplier anytime they like) they haven't seen any price increases this year.

@gjvhhvfyyujbfgh   That’s because it’s PAY AS YOU GO.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Imagine people not knowing the difference 🤣

Paulg0
Established Contributor
Established Contributor

EE screwed me over in March with the price increase I voted with my feet and moved to Vodafone. I'm not missing EE at all now & I have found a suitable compromise for myself.  My main line is with Vodafone on an esIm in an iPhone. 100Gb monthly data on a 12 month contracrt costs me £12 a month after cashback on a mobiles.co.uk deal. I have a backup physical sim on 1pmobile (uses EE) in the iphone which costs £10 a month for 25Gb data. This gives superior overall coverage using both networks. On the rare occasion that there is EE service and no Vodafone service Vodafone uses the data connection of the 1pmobile connection to keep going (volte). Total cost £22 a month for a really good solution. My EE contract had gone from £28 a month to £38 a month over 2 years The only addition  I was getting was the EE roam extra addon with inclusive roaming to EU USA Australia and Mexico

To be honest Vodafone has bee absolutely fine in most places. There are some rural spots where EE coverage / data speed is better though. I would also recommend 1pmobile on its own as a complete replacement to EE if you dont mind going down the PAYG road. There are very few disadvantages with 1pmobile it has wifi calling, volte, free EU roaming and reasonable rates outside EU.

One thing worth noting with EE is there astronomical roaming charges outside of the countries that are included in the roam extra addon. I'm traveling to peru in the near future. Vodafone is fairly expensive there at £6.85 a day to use your home allowance, just about tolerable. EE don't have a calls addon available for peru and have the nerve to charge £2.34 per minute incoming and outgoing & 76p per text. They do have a data addon - £6.85 for 150Mb data **bleep** thats £45 per GB. Its a similar situation in many other countries. They are playing completely on people just not knowing the figures.

Paul

 

 

 

Chris_B
EE Community Star
EE Community Star

@Paulg0   It’s not just EE charging you the roaming network is charging EE for you to use their network and EE isn’t going to be paying that for you you’re going to pay it, you don’t seem to know that when you blame EE for charging you.    

You do know that Vodafone had the same price increase as EE for current customers in April , You only moved to a network that also did the same as EE.   🤔

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE never used to charge for European roaming. O2 still don’t. This is a choice they made.