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Delivery

lauracarswell10
Visitor

I had a confirmation email qbout the product i ordered said it will be delivered within 1 day. I havent had any other contacts of when and if its coming i still havent recieved a tracking number either.

4 REPLIES 4
Andygayle83
Investigator
Investigator

I have the same issue. Ordered a phone that was in stock on Monday and still hasn't been despatched or had tracking number. I get that we are still in covid but they shouldn't be taking 3 or 4 days just to send out a phone 

James_B
EE Community Manager
EE Community Manager

Hi @lauracarswell10 and @Andygayle83,

 

Welcome to the EE Community. 🙂

 

Which products have you ordered?

 

James

@James_B 

I ordered galaxy z fold 2 mystic black

James_B
EE Community Manager
EE Community Manager

Hi @Andygayle83,

 

That model is currently in stock. Please get in touch with Customer Care so we can check the status of your order.

 

Thanks

 

James