Community Activity

EE Gamecard wrong PIN

I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...

Scam to all numbers from 150

I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...

Mupiro by Visitor
  • 77 Views
  • 3 replies
  • 2 Helpful

Resolved! Re: Strange Call Claiming To Be EE - Is this genuine?

I just received an odd phone call from an "EE guide"The number was 07973 100 619.He asked if all was good with the service then I was sent the 4 digit pin he then asked and I gave him it.I gave no personal information, bank details or anything like t...

No response regarding returns

I bought a Quest 3 headset from the online store.  It arrived last week and is faulty (overheats and shuts off).  I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...

Keroro79 by Investigator
  • 1141 Views
  • 17 replies
  • 0 Helpful

Swollen battery pixel 7a

Hi all my pixel 7a phone battery has started to swell after weeks of wondering why it kept suddenly dying at least I have finally found out why, does anyone know what the best way is to go about getting it repaired I'm on a 24 month EE contract but n...

10£ pack pay As you go

Hello. I’ve just bought 10£  pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...

jmauhay by Investigator
  • 110 Views
  • 14 replies
  • 0 Helpful

EE cancelled service on me

Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...

IWC1966 by Investigator
  • 249 Views
  • 8 replies
  • 3 Helpful