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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2975 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16191 Views
  • 51 replies
  • 65 Helpful

Resolved! Upgrade ordered, unable to track order via tracker

Hi all, I placed an order for a new handset / contract last week. I paid my up-front fee and early upgrade fee, however have not received anything since the "we've got your order" email.  I tried to track my order using the XKO code, however I receiv...

StuW88 by Visitor
  • 1851 Views
  • 1 replies
  • 0 Helpful

Ordered new phone

Ordered new phone on 28th may. Got confirmation email that day. Phone was in stock and it said it would be dispatched in 24 hours. Tracking number not working. 

Smart Watch

I cannot connect my Samsung Smart watch to my phone.  Both devices are on EE and will not connect to mobile network. Any advice muchly appreciated

Delivery returned

I have ordered an upgrade but it never arrived, the patcel driver returned my item to ee. Can i have my phone back?

Stefann by Investigator
  • 453 Views
  • 1 replies
  • 0 Helpful

4

My 4 gee dongle has stopped working. All I am getting is the glowing EE. The power button isn't displaying any lights despite it having been charged and it's not finding any signal when I know it always does from where I am. When I try to hook up my ...

iainS by Visitor
  • 648 Views
  • 1 replies
  • 1 Helpful

Online order

Hi, I want to cancel an online order but I can't get through on the phone number. The tracking number is not working either so I can't see where the product is currently. Is there an online form or email address I can use? 

KerryJ by Explorer
  • 479 Views
  • 4 replies
  • 1 Helpful

update order

Ordered an update but EE have my wrong address - how do I contact EE

PJ2285 by Visitor
  • 418 Views
  • 1 replies
  • 1 Helpful