Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15562 Views
  • 51 replies
  • 65 Helpful

Online order

Hi, I want to cancel an online order but I can't get through on the phone number. The tracking number is not working either so I can't see where the product is currently. Is there an online form or email address I can use? 

KerryJ by Explorer
  • 469 Views
  • 4 replies
  • 1 Helpful

update order

Ordered an update but EE have my wrong address - how do I contact EE

PJ2285 by Visitor
  • 411 Views
  • 1 replies
  • 1 Helpful

Information

I m wait my order  3 days but not send me email or sms for my shipment what to do

Resolved! problem with activating new sim

hello, I have upgraded my plan and phone and been sent a new SIM card. I have followed instructions but I keep getting a message to say "an error occurred in activation" , and 'no service' where it should say EE

tigger5 by Explorer
  • 2321 Views
  • 5 replies
  • 3 Helpful

Received my new phone but did not get a new SIM card

I bought a new OPPO Reno 2 which has arrived but there was no SIM card with it. I am switching to EE from a different network but I am keeping my old number. I have been trying to call customer service but it won’t put me through because I don’t have...

Waiting for my iPhone xr

I ordered my new contract on Saturday, they said my phone would be here today, I still haven't recived a message or email confirming the delivery time? 

Ordered new phone. Need to know expected delivery

Hi,  My phone recently broke. I have placed an order for a new iPhone 11. I received an email immediately after this order to say 'Please call us to discuss your order' which I can't do as my phone is broken. I then talked to someone on the chat serv...

Lucy52 by Visitor
  • 510 Views
  • 1 replies
  • 0 Helpful