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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15086 Views
  • 51 replies
  • 65 Helpful

Waiting for my iPhone xr

I ordered my new contract on Saturday, they said my phone would be here today, I still haven't recived a message or email confirming the delivery time? 

Ordered new phone. Need to know expected delivery

Hi,  My phone recently broke. I have placed an order for a new iPhone 11. I received an email immediately after this order to say 'Please call us to discuss your order' which I can't do as my phone is broken. I then talked to someone on the chat serv...

Lucy52 by Visitor
  • 503 Views
  • 1 replies
  • 0 Helpful

Delivery of upgrade

I applied for an upgrade on my ipad on Saturday 30th may and received an email to say ‘Your order is on the way’ but I have had no response since. I have an order number and have tried to track it but to no success !?

HanK10 by Visitor
  • 379 Views
  • 1 replies
  • 0 Helpful

Dual Sim - sim only deal?

is there a sim only deal that works as one number for iphone and iwatchI have looked at EE's offerings and am not  clear on which might apply. I want this to work across my iPhone and cellular iwatch so that I can take calls without my iPhone. also h...

Has upgrade been accepted

I upgraded my phone online yesterday morning. I have received an email saying the order is being processed but no further emails. Does this mean it has been accepted? when we upgraded the second line on the account last month we had a second email a ...

sa028131 by Explorer
  • 715 Views
  • 3 replies
  • 0 Helpful

My order

I signed a contract with you almost a month ago and I haven't received the SIM card so far. I've already paid the bill although I don't know why

Radzio by Visitor
  • 391 Views
  • 2 replies
  • 2 Helpful

Delivery reference number

Dear EE, I ordered my new phone 2 days ago and delivery is due today. But I cant track it as dont have a reference number

Essexb72 by Visitor
  • 409 Views
  • 1 replies
  • 0 Helpful

No confirmation lrfer

I recently upgraded my phone and I had to ring to confirm.slme details over the phone, since I've not had any sort of email confirmation but had a text to say welcome your new plan, but I've had no details regarding delivery for today? 

Joannem by Explorer
  • 387 Views
  • 1 replies
  • 0 Helpful