Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Delivery of upgrade

I applied for an upgrade on my ipad on Saturday 30th may and received an email to say ‘Your order is on the way’ but I have had no response since. I have an order number and have tried to track it but to no success !?

HanK10 by Visitor
  • 386 Views
  • 1 replies
  • 0 Helpful

Dual Sim - sim only deal?

is there a sim only deal that works as one number for iphone and iwatchI have looked at EE's offerings and am not  clear on which might apply. I want this to work across my iPhone and cellular iwatch so that I can take calls without my iPhone. also h...

Has upgrade been accepted

I upgraded my phone online yesterday morning. I have received an email saying the order is being processed but no further emails. Does this mean it has been accepted? when we upgraded the second line on the account last month we had a second email a ...

sa028131 by Explorer
  • 742 Views
  • 3 replies
  • 0 Helpful

My order

I signed a contract with you almost a month ago and I haven't received the SIM card so far. I've already paid the bill although I don't know why

Radzio by Visitor
  • 400 Views
  • 2 replies
  • 2 Helpful

Delivery reference number

Dear EE, I ordered my new phone 2 days ago and delivery is due today. But I cant track it as dont have a reference number

Essexb72 by Visitor
  • 416 Views
  • 1 replies
  • 0 Helpful

No confirmation lrfer

I recently upgraded my phone and I had to ring to confirm.slme details over the phone, since I've not had any sort of email confirmation but had a text to say welcome your new plan, but I've had no details regarding delivery for today? 

Joannem by Explorer
  • 396 Views
  • 1 replies
  • 0 Helpful

Upgrade

I upgraded my phone a couple of weeks ago and took up damage cover it was meant to come with a free minute one accessories pack that I have still not received. The person I dealt with when ordering my phone was really helpful so no complaints there j...

AP08 by Visitor
  • 411 Views
  • 2 replies
  • 1 Helpful

amsung watch and Sony phone

Hi, I'm looking at getting a Samsung watch, if I get the EE one will it connect to my android Sony Xperia 5 or does it have to be a Samsung phone for it to work?Thanks

paulh757 by Investigator
  • 867 Views
  • 8 replies
  • 2 Helpful

Android 10 update for BTU/BTU,BTU/EVR

Hello, I write from Germany. I've buy a S10-Phone and I receive no updates (last PDA G973XXS4BTB3 with security-patch 1.3.2020). Checking for updates results "no updates available". Samsung has no information about release-dates and after a lot of ma...

JH_GER by Investigator
  • 1292 Views
  • 7 replies
  • 0 Helpful