Community Activity
App and website crashes
I have been trying to upgrade for 2 days! On the final page the app says "something went wrong, try again" and the on the website the last page comes up says "this page can't be found". I also tried to call and speak to someone, it automatically redi...
Resolved! How to track reported fault with broadband
I reported a fault with my broadband yesterday, and they said it was external. They gave me a case number, but how can I track the progress?
Resolved! paying off current provider
when i signed up for EE broadband i was told they would deal with the switch and pay off my provider i was already with but i don’t know how to get this sorted ?
Sim not delivered
Placed an order for a new sim only deal on 26/04/25. Haven’t received my order but had a text requesting how the delivery was, can’t track the product on the app or online
Triangle with exclamation mark
I have a triangle with exclamation mark showing when managing devices on WiFi network. What does this indicate.
what a useless way to post
Ask gemini. Avoid EE call service. After moving house ...Avoid EE call centers. I have been ask about my adress 10 times! 2 help desk staff! Useless.Money black holes if you not paying attention or dont ask for repetitions. I mean: can you tell me th...
Hub flashing green solid green
My WiFi all of a sudden died. Now the hub just flashes green then goes solid green and back to flashing. Tried turning the power off. I've tried the reset button which seems to do nothing at all ?
Payment arrangement payment issue
Hi chat, I have a payment arrangement with EE, but I recently lost my job and I have no money to live on as my final salary was £0 due to overpayments. I am applying for UC and I also have a new job interview next week: if all goes well I could have ...