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Hub flashing green solid green

Dmtdan
Visitor

‎01-05-2025 11:27 PM

My WiFi all of a sudden died. Now the hub just flashes green then goes solid green and back to flashing. Tried turning the power off. I've tried the reset button which seems to do nothing at all ? 

0 Helpful
3 REPLIES 3
manatarms84
Established Contributor
Established Contributor

‎02-05-2025 07:03 AM

The reset button when pressed down will do a factory reset the first stage of which is to turn the hub light green which is why you are not noticing a difference.  If this is not working I would call customer services and get them to look at it as it sounds like it needs replacing

0 Helpful
JimM11
Brilliant Contributor
Brilliant Contributor
In response to manatarms84

‎02-05-2025 08:46 AM

@manatarms84 Are you aware fully off the potential issue of doing such can cause?

0 Helpful
bobpullen
Scholarly Contributor
Scholarly Contributor

‎02-05-2025 11:29 AM

Sounds like a faulty hub or power supply. Recommend getting in touch with support for a  replacement.