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what a useless way to post

Zgabercea
Valued Contributor
Valued Contributor

‎01-05-2025 11:28 PM - edited ‎02-05-2025 12:08 AM

Ask gemini. Avoid EE call service. After moving house ...Avoid EE call centers. I have been ask about my adress 10 times! 2 help desk staff! Useless.

Money black holes if you not paying attention or dont ask for repetitions. I mean: can you tell me that my bill is final? Really.

Like kindergarden.

Double billing or advance billings is common even with verbal confirmation.

Be aware! I am in this mess. From 150 a mounth I have jumped to 400.

Be really carrefull!

1 star as usual on trustpilot.No satisfaction, after 2 minutes you are in luck or looser depends of the staff taking your call.

Crap business only for profits.

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎02-05-2025 10:14 AM

Hi @Zgabercea 

All of our call centres are based in UK & Ireland. This is a customer to customer forum. If you have a complaint about your plan or the service you've received, I recommend filling in this complaint form. A dedicated team will look into it and contact you to discuss.

Chris