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1283857posts
Community Activity
Number transfer
I bought a new phone in January with an ee sim. Ported my number over and even had a text saying my number has transferred weeks ago.Now I can receive messages /calls to my old number, but cannot use it to make calls to people or text them. It says t...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Transfer eSIM between iPad and iPhone?
Hi allSo I have an EE contract with 2 lines. One on my iPhone and one on my iPad. The iPad one is eSIM. I want to get an EE SIM for my Son and he needs EU roaming. What I'd like to do is transfer my iPad eSIM, which has roaming, to my Son's iPhone (t...
My Wi-Fi has become unbearably slow since yesterday
I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders. Everything has been great for the last few months, until today.I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located. Today, one o...
Two-factor authentication using an EE mobile number is flawed
Hi,I think there's been similar posts around EE's two-factor authentication (or the lack of it) until more recently. I'd like to share a story of my own making, whereby using the EE mobile number on the account as a the sole two-factor method has fla...
Re-activate ee perks
Looking to re-activate my ee perks account as it says I didn’t validate it in time so has been deactivated. Any idea on how to do this?
Reconnection
Hi how long does it take for a phone to be reconnected, I made a payment on the 27th this was then sent to EE on the 31st and still not showing on my account.
Any videos on EE TV on Apple TV?
Hi all. I’m looking at TV with EE but wondering if there’s any video on everything you can do on EE TV on Apple TV? The information seems very sparse, thanks
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Resolved! Contact number in profile.
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
