Community Activity
Reconnection
Hi how long does it take for a phone to be reconnected, I made a payment on the 27th this was then sent to EE on the 31st and still not showing on my account.
Any videos on EE TV on Apple TV?
Hi all. I’m looking at TV with EE but wondering if there’s any video on everything you can do on EE TV on Apple TV? The information seems very sparse, thanks
Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Resolved! Contact number in profile.
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
Roaming in Australia not working
I pay extra for roaming. Data roaming is fine but not phone or text. EE help will only take phone calls on this issue, which is not helpful when you cannot phone. We’re in Australia and have tried taking off automatic network selection to connect to...
Gifting data not working?
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Resolved! Removing age restrictions
Making emergency calls on a tablet
I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...