4Gee wifi mini - all lights stuck on
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-08-2021 11:11 AM
My little 4Gee router worked fine for about a month. All lights are now stuck on and the device is undetectable by any other device. Have tried a reset, hard reset and hard rest whilst on charge, and removing the battery - it just persists as it was. absolutely no joy. Any suggestions?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-08-2021 01:14 PM
Hi @tobyp
I hope you're well and having a nice day, other than this issue of course.
Have you had a chance to check our Coverage Checker to see if we have any network issues?
Thanks
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-08-2021 01:28 PM
Hi Chris, managed to get hold of EE Tech Support today and they were very helpful in fairness. They checked the account, and data service which checked out ok, and concluded that the device itself must be faulty. It has therefore been returned for repair / replacement to EE. The EE shop said they'd had a few back recently in exactly the same state. Faulty batch may be? Let's hope the replacement one does the trick.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-08-2021 01:36 PM
Thanks for coming back to me and letting me know that @tobyp.
I'm glad it's all in hand and getting sorted 😊
Thanks
Chris

- 4GEE WiFi Mini topup via device broken when out of data (+solution) in Archived Posts
- 4G EE wifi mini won't stay on or connect to my iphone in Archived Posts
- Failed 4G WiFi Device: All Lights Stuck On & No Service? in Archived Posts
- 4Gee wifi mini - all lights stuck on in Archived Posts
- EE 4GEE Wifi Mini in Archived Posts