Apple Devices

Iphone

I bought an iPhone 15 pro but I want to exchange it for a pro max. I didn’t even open it, can I change it?

IPhone

I recently bought an iPhone, but the contract doesn’t say anything about iPhone?

Am wanting to upgrade cheaper than £40

Microphone Issue?

This is a really odd one! My daughter, who is part of my EE account, has an iPhone XR.  When she calls out from her student house, the call connects OK and she can hear the recipient, but they can't hear her.  The same happens when she receives a cal...

iPhone 15 pro max

Just got an iPhone 15 pro max and I can’t get the Bluetooth to work. It is not connecting to my watch or car. 

New iPhone had new side button fitted

New iPhone bought 31/12/23 which had a faulty right side button had it repaired 11/2/24 had to get ee to send me a sim as the iPhone 15 hasn’t got one. Unfortunately can’t get it to work. Unfortunately it’s my iPhone I pay the bill but my husband is ...

Use same number on Apple Watch

Hi all,this maybe a stupid question incoming!I’m finally giving up FitBit and moving to Apple Watch. The plan I’ve selected says ‘uses the same number as your phone’ when I go to checkout it asks me to enter a pac code to transfer it across. Does thi...

Lost phone claim

i lost my phone yesterday.. and I call EE customer care for start claim process. Thay starts claim process I got claim register no. How long its take to get decision... Customer care don't tell approximate times for claim process...