Forum Posts

Reserved data

I have data but I’m using reserved data as well?why would this be 

Nannoo33 by Contributor
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iPhone suddenly shows ‘no sim’

Unsure what is happening with my phone. Upon landing in turkey 3 days ago I got the normal ‘welcome to country’ text from EE. But then looking in my settings it shows ‘primary’ and ‘secondary’ phone numbers / contracts but they are both the same numb...

Ee app

It’s saying on my EE account, my server can’t connect to my upgrade on my new phone. It’s not showing it iPhone 14 Plus 

Sandiemay by Valued Contributor
  • 311 Views
  • 1 replies
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Single user fault

I have not been able to make calls from my iPhone for over a week now, due to what is called a”single user fault”. Customer services have put several notes over to the “Tech” department to try to lift the restriction but no joy so far. I am in and ou...

SIM card

I deleted an eSIM from my IPhone, I think it has also deleted my physical sim, I’m abroad out of the uk and have no service, can I recover this? 

Franco87 by Explorer
  • 337 Views
  • 3 replies
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IMessage not working since moving to EE

Since I moved to EE last Friday, I have been unable to send imessages. When I go to phone settings, it shows my EE sim number, not my usual phone number I ported over from Vodafone. I have tried changing that number manually but that doesn't help. I ...

Toddo by Visitor
  • 1680 Views
  • 1 replies
  • 2 Helpful