Forum Posts

Resolved! EE app

I’ve downloaded the latest version of the EE app on my iPhone, but it keeps sticking on the welcome page. Anyone else having trouble? 

eSiM Change of number

I recently contacted EE to get the number that was associated with the eSiM on my Iphone changed.   I have a physical sim and an activated eSiM and I changed the mobile number on the latter.   Three days later, I am still not able to make calls from ...

Storm63 by Investigator
  • 2940 Views
  • 4 replies
  • 1 Helpful

Resolved! Airpods

I want to buy a pair of iPods without a phone is this possible?

Fcooke by Visitor
  • 676 Views
  • 3 replies
  • 0 Helpful

Replacement phone

Hi, not sure if anyone can help me, I got the iPhone 15 plus in October, it’s now not working at all not been dropped or anything, I took it to the store and on my update it says a request has been put in for a replacement when I called they said it ...

Matisha by Explorer
  • 842 Views
  • 4 replies
  • 1 Helpful

Backlisted

I have this iphone 13. My EX bf bought this brand new phone for me back in 2022. it was sealed in the box and everything grand new basically. I started using it in April 2023. And I put my EE SIM card in There (which I no longer have) the number ende...

shlynsjsj by Investigator
  • 452 Views
  • 2 replies
  • 2 Helpful

Setting up a cellular network on Apple Watch

Hi,I have searched all the forums and contacted customer support regarding this issue. I cannot believe that there were topics discussing the exact same problem 2-3 years ago, and it seems that no one had a clear solution to the problem of setting up...

Mikeukldn by Investigator
  • 806 Views
  • 1 replies
  • 2 Helpful

iphone 14 black screen

Hi, I woke up in the morning and I saw that my iPhone 14 is showing a black screen, what should i do?

uzibash by Investigator
  • 297 Views
  • 1 replies
  • 0 Helpful

Resolved! New SIM card

Where can I order a replacement sim for my new iPhone, sometimes I switch between my old phone and new one

Trumps by Contributor
  • 536 Views
  • 6 replies
  • 2 Helpful

Carrier sim locked iphone 6

Hi there!Some days ago I got a Iphone 6 for repair. It turned out, that it's carrier locked. So I'm searching for solutions for unlock this phone. Who should I talk to? Is it possible to unlock it by its imei number? I hope someone could help me. Tha...

patrikcs by Investigator
  • 425 Views
  • 7 replies
  • 1 Helpful

Resolved! Hi I purchased phone on 9th Feb

Hi ee team,   I purchased phone on 9th Feb 2024 the monthly payment will be come after a month but after 12th days it's auto debit from my account could you please check and set the correct date for auto debit   It should be every month how come it w...