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Discussion about Apple's range of devices including unlocking your device

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iPhone 16 Pro max freezing

Hi allgot my new phone today.  Updated it from a backup and currently at the downing apps stage.  It currently keeps freezing and rebooting.  3 hours in and done it 6/7 times.  Cannot contact ee as the phone reboots before I get through the queue so ...

Resolved! Two SIM’s?!

Hi new iPhone 16 on a small business account came with a new physical SIM which I’ve put in but now the phone is saying it has two SIMs ?! One is the phone number and one is a load of zeros saying business? thanks for help!

John_m2 by • Investigator
  • 2525 Views
  • 7 replies
  • 1 Helpful

Resolved! Stock Alert

Read moreCan I set up a Stock Alert on ee for Apple iphone SE 3rd Generation 64gb ?Can I set up a Stock Alert on ee for Apple iphone SE 3rd Generation 64gb ?

Stuns by • Contributor
  • 611 Views
  • 1 replies
  • 0 Helpful

iPad upgrade

I’m due an upgrade in my current iPad but when I try to do it I’m only getting phone options which I don’t want. 

Beetle979 by • Contributor
  • 759 Views
  • 4 replies
  • 2 Helpful

Gifting an Apple Watch to another EE customer

Hii I want to get my wife an Apple Watch 10 for Christmas and pay for it on my monthly bill. she is an EE customer with an iPhone as am I. Should I get her a paired plan or an unpaired plan? I want her to have full use of the watch separately to the ...

Robsm2 by • Investigator
  • 1896 Views
  • 10 replies
  • 1 Helpful

Resolved! Texts not sending iPhone 13

I can’t send texts anymore since I returned from two months overseas where I was using another eSIM (now deleted). I have gone through all the steps suggested on EE device fixes page including a master reset and still won’t send. Calls and texts are ...

ipad locked - daugheter forgotten passcode

hello i hope someone can help? my daughter has locked herself out of her apple ipad and cannot remember her passcode? does anyone have any advice about how to access this? can ee help? i know i can factor reset but she doesnt want to lose the informa...

dean1974 by • Visitor
  • 596 Views
  • 2 replies
  • 0 Helpful

iPhone 16 contracts

Am I able to apply for 2 iPhone 16 contracts or only one? Me and my daughter are wanting one for Christmas but unsure how it works. Am I able to get 2 at the same time of the same device and plan??

St2000 by • Visitor
  • 514 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple Watch still for sale through EE?

Hey folks, hope you're all good!Wanted to look at Apple Watch Black Friday deals through EE - and none of the shop links work?Going direct to the Apple Watch page here just brings up a "What would you like to do?" page with options to Upgrade, Add a ...

Resolved! How do I attach data to Apple watch

Hi, I’ve just upgraded my EE account so I can use data on my Apple Watch, but I’ve no idea how to do this. All web searches say use Apple Watch app and click on “Cellular” button but threr’s no tab showing on my app?Any ideas, or do I just need to go...

RP121 by • Visitor
  • 988 Views
  • 5 replies
  • 8 Helpful
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