I gave in my iPhone yesterday afternoon for an in-store battery replacement, paid, and was told it would be completed by the next day. Today I have checked the online repair tracker and it says 'The device needs to be exchanged and the swap device has been requested'. I was expecting an email update discussing this, and couldn't find one, only to realise my email address was spelled incorrectly on my confirmation by my agent. I have tried calling the store for 30 minutes and cannot get anyone to pick up, and cannot go into the store today to sort this. How can I get in contact with the store when they won't pick up any calls and I cannot visit in person? Thanks
