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Discussion about Apple's range of devices including unlocking your device

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IPhone 14 pro Max has stopped charging

Hello, I woke up this morning and my phone wont charge, i have tried many different original cables and no luck. Thats all there is to it... If i am on an EE contract am I entitled to a replacement? 

Nats5 by • Visitor
  • 820 Views
  • 1 replies
  • 2 Helpful

Resolved! Monthly PLans to use with an Apple Watch

I’ve just got an Apple Watch and I can’t work which monthly plan that I need to have to use it! I have been with ee for years and have had a rolling monthly plan subscription for years and have been very happy but now this is all completely new and I...

Rachel_T by • Investigator
  • 1194 Views
  • 9 replies
  • 3 Helpful

Resolved! EE Comedy Email of the Day - Apple Watch Ultra 2

The following is a copy of an email I received earlier today about my Apple Watch Ultra 2 order. It’s the Black Milanese Loop version btw. I already have my new iPhone 16 PM in my grubby little mitt btw. 

IMG_0046.jpeg
tomagion by • Established Contributor
  • 644 Views
  • 3 replies
  • 0 Helpful

Can I use current sim in new iPhone 16

I currently have an iPhone 12 with Full Works iPhone sim plan. If I buy the new iPhone 16 direct from Apple can I just put my current sim into the new phone and carry on with my current airtime plan? 

cart78 by • Visitor
  • 1074 Views
  • 1 replies
  • 0 Helpful

Resolved! New phone not arriving and still being charged

Completely dissatisfied with the level of service I have experienced. I have ordered a new phone, paid for the first instalment and it still has not arrived (10 days late). I called EE to discuss this and was told that my order never went through des...

issy12 by • Investigator
  • 1246 Views
  • 3 replies
  • 1 Helpful

Resolved! Apple Watch

I bought an Apple Watch Ultra 2 on a contract with EEThe plan will only let me set the watch up for a family member, but the user has their own iPhone. Do I need a different plan? 

Wrlc by • Visitor
  • 698 Views
  • 2 replies
  • 2 Helpful

Resolved! Preorder Apple Watch ultra 2

Good morning iam jus wondering when preorders will start for Apple Watch ultra 2 I no it’s Friday but at what time will it be the same 1pm as last year many thanks 

bazza12 by • Established Contributor
  • 3643 Views
  • 21 replies
  • 4 Helpful

Resolved! Apple watch ultra

I've just bought an Apple watch ultra. When it asks to connect to my phone account it says i have to pay £7 per month. When i visited my local EE store they said it would be free. can anyone advise please? 

Pelham123 by • Investigator
  • 1534 Views
  • 12 replies
  • 5 Helpful

Resolved! Can’t transfer phone number to new phone (eSim issue?)

Hi everyone.I recently used Quick Transfer to transfer my data to my current phone which is an iPhone 13 (I upgraded to a iPhone 15 Pro and changed my mind and transferred back). During the Quick Transfer process, I accidentally selected the transfer...

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