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Discussion about Apple's range of devices including unlocking your device

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New phone and disgrace of a service for help

Why have I got a new Iphone 16, had it for a week and the number isnt transferred along with all the other data ? I can only ring 150 off my old phone which wont charge hence the problem. I can not do anything and have to find a community chat servic...

Use of maps

Recently upgraded to iPhone 15 but cannot seem to use Google or any other maps whilst out & about which I could do easily on my old phone. Is there something I need to do to enable the use? Very very annoying & inconvenient. 

Ruth62 by • Visitor
  • 357 Views
  • 1 replies
  • 0 Helpful

Hotspot no longer works.

Hi there,I recently finished my EE contract and I switched to a sim only plan.Since doing this, I am now unable to use my personal hotspot on my laptop when I'm working out and about. This is hugely frustrating for me.I have asked EE if this is to do...

scrilly96 by • Investigator
  • 1829 Views
  • 9 replies
  • 0 Helpful

Resolved! Eligibility for extended warranty

I'm planning to upgrade to an iPhone 16 Pro, on an Essentials 25GB FlexPay plan. I'm trying to work out if this is covered by the EE extended warranty for the life of the plan. The product page refers to Device Care Extras, including Minute One and t...

How to have a successful iPhone Pre-order next year

@Equil I tagged you in because you’ve ran some of the best pre-order threads over the last few years.  I hope you do not mind.My brief story. This year I did my pre-order via EE Chat. I was charged £300. That was not the way it worked in previous yea...

tomagion by • Established Contributor
  • 464 Views
  • 0 replies
  • 0 Helpful

Adding an Apple Watch to plan

I’m trying to add an Apple Watch to a sim only plan. I’ve selected a plan that uses the same number as my phone, however on checkout I need to either transfer my number to the new sim (with a pac code) or get a new number (and lose my existing number...

Bill778 by • Investigator
  • 18266 Views
  • 14 replies
  • 2 Helpful

Resolved! Trade in

I have sent back my old phone as a trade in on the 14 Oct 2024 and I keep getting messages to say you haven’t received it. I have proof of return/postage. 

Resolved! Transfer IPhone data

Do you need access to WIFI to transfer data?just go a new iPhone 16 and need to transfer from my old iPhone 11.Is there a way round this?

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